Inaonekana kama lugha ya kifaa chako imewekwa. Je, ungependa kutafsiri ukurasa huu?
Kuhakikisha kuwa watu wote wanaweza ufikiaji huduma za Jiji kwa lugha yao.
Jiji la Philadelphia limejitolea kuhakikisha kuwa watu wote, bila kujali lugha, wanapata huduma na habari za Jiji.
Mnamo mwaka 2015, watu wa Philadelphia walipiga kura kurekebisha Mkataba wa Utawala wa Nyumbani ili kuhitaji mashirika yote ya Jiji kutoa huduma za ufikiaji wa lugha.
Ofisi ya Mambo ya Wahamiaji inasimamia Ufikiaji wa Lugha Philly, programu wa ufikiaji wa lugha wa Jiji ambao unasimamia sera za ufikiaji wa lugha na huduma za lugha. Watu ambao hawazungumzi Kiingereza kama lugha yao ya msingi na ambao wana uwezo mdogo wa kusoma, kuzungumza, kuandika, au kuelewa Kiingereza wanaweza kuchukuliwa kuwa na ujuzi mdogo wa Kiingereza, au “LEP.” Ufikiaji wa Lugha Philly inahakikisha kuwa idara za Jiji zinaweza kuwasiliana na watu wenye ustadi mdogo wa Kiingereza (LEP).
Mbali na wafanyikazi wa lugha mbili, huduma za ufikiaji wa lugha zinazotolewa na Jiji zinaweza kujumuisha:
Kwa kutoa tafsiri na tafsiri, Ufikiaji wa Lugha Philly husaidia kuboresha mawasiliano kati ya Wafiladelfia na serikali ya Jiji.
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OIA |
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Phone:
(215) 686-2170
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Every department must provide services in other languages when needed and requested by a resident.
The way departments serve LEP individuals is outlined in their language access plans. These services are provided free of cost to the person seeking service.
For general information about City government services, please dial 311 and request an interpreter.
For emergencies, dial 911 and request an interpreter. Tell the operator your location and the language you need. Do not hang up while waiting for an interpreter.
Everyone has a right to access all City services and information in their language, regardless of residency or citizen status. This also includes visitors and tourists.