Water shutoffs | Services | City of Philadelphia

City of Philadelphia

https://

The https:// in the address bar means your information is encrypted and can not be accessed by anyone else

.gov

Only government entities in the U.S. can end in .gov

Find out why water shutoffs happen, how to prevent them, and how to get water service turned back on.

The Department of Revenue is aware of a fraudulent website that mimics the City's official MyPhillyWaterBill payment site. We don't have a water bill payment site that ends in ".org" or ".com." Learn more about how to recognize and avoid scams.