Overview
You can report a variety of problems to 311, including:
- Potholes and street damage.
- Abandoned automobiles.
- Graffiti.
- Illegal dumping.
- Street light outages.
Philly311 will direct your issue to the correct department. Once you’ve submitted your service request, you can track its progress.
Report a problem
Online
By phone
- Call 311 if you’re in Philadelphia.
- Call (215) 686-8686 if you’re outside of Philadelphia.
The contact center answers calls on weekdays from 8 a.m. to 8 p.m.