How to contact the Department of Revenue about taxes, water bills, or other issues.
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Main office
Department of Revenue
Municipal Services Building
1401 John F. Kennedy Blvd.
Philadelphia, PA 19102
Email: revenue@phila.gov
Phone: (215) 686-6600
Hours: Monday through Friday, 8 a.m. to 5 p.m.
Note: Phones are open until 5:30 p.m.
Media inquiries
For media inquiries, contact Christian Crespo at christian.crespo@phila.gov or (215) 686-6520.
Schedule an appointment or phone call
Online services
Payment centers
Pay your taxes or water bill in person.
Center City
Municipal Services Building
Public Services Concourse
1401 John F. Kennedy Blvd.
Philadelphia, PA 19102
Hours
Monday through Friday, 8 a.m. to 5 p.m.
Note: This center accepts cash payments.
Northeast Philadelphia
Northeast Municipal Services Center
7522 Castor Ave.
Philadelphia, PA 19152
Hours
Monday through Friday, 8:30 a.m. to 5 p.m.
North Philadelphia
North Philadelphia Municipal Services Center
2761 N 22nd St.
Philadelphia, PA 19132
Hours
Monday through Friday, 8:30 a.m. to 5 p.m.
Property tax information
Real Estate Tax payments
Department of Revenue
P.O. Box 8409
Philadelphia, PA 19101-8409
Phone: (833) 913-0795
Real Estate Tax information
Email: revenue@phila.gov
Phone: (215) 686-6442
Hours: Monday — Friday,
8 a.m. — 5 p.m.
Note: Phones are open until 5:30 p.m.
Real estate assessment appeals
Board of Revision of Taxes
601 Walnut St., Suite 325 East
Philadelphia, PA 19106
Phone: (215) 686-4343
Fax: (215) 686-4336
Water bill information
Email: wrbhelpdesk@phila.gov
Phone: (215) 685-6300
Hours: Monday — Friday,
8:30 a.m. — 5 p.m.
Mail payments to:
Water Revenue Bureau
P.O. Box 41496
Philadelphia, PA 19101-1496
Phone: (877) 309-3709
Water meter problems
Call the Philadelphia Water Department (PWD) at (215) 685-6300
Available 24 hours a day, 7 days a week
Tax clearance certificates
Get a Tax Clearance Certificate from the Philadelphia Tax Center
For more information, email tax.clearance@phila.gov or call (215) 686-6565.
Refunds
Tax refunds
Visit the Philadelphia Tax Center to request a tax or water bill refund.
For questions, contact the Tax Refund Unit at refund.unit@phila.gov. You can also contact us by phone:
- (215) 686-6574
- (215) 686-6575
- (215) 686-6578
Judgments and liens
| Topic | Related content | |
|---|---|---|
| Business tax settlements | AmountDue@phila.gov | Business taxes |
| Water settlements | WaterAmountDue@phila.gov | Resolve water liens and judgments |
Legal issues
| Topic | |
|---|---|
| Property tax | LawRealEstateTax@phila.gov |
| Other taxes | LawBusinessTax@phila.gov |
| Water debt | LawWaterAmountDue@phila.gov |
| Bankruptcy | lawbankruptcy@phila.gov |
Related departments
We work closely with other departments. For some topics, you may need to contact those agencies directly. You can find more information and contact information at each group’s website.
| Department | Topic |
|---|---|
| Board of Revision of Taxes | Real estate assessment appeals |
| Philadelphia Water Department (PWD) | Water service or meter problems |
| Tax Review Board | Tax interest and penalty waivers |