Digital Navigators help Philadelphia households with accessing and using technology. They can help residents:
- Get free or low-cost internet.
- Get a free or low-cost device as available.
- Get basic technical support.
- Troubleshoot connectivity issues.
- Use online programs or apps.
- Find digital literacy training, adult education programs, or workforce programs.
Where and when
Any Philadelphia resident who needs digital support can contact a Digital Navigator at one of the following organizations.
Digital Navigators offer support by phone or email. Residents can leave a message to receive a callback within one to two business days.
Alternatively, you can call 311 to schedule a one-on-one appointment with a Digital Navigator.
| Name | Phone | |
|---|---|---|
| Beyond Literacy | info@beyondliteracy.org | Call (215) 474-1235.
Digital Navigators are available Monday through Friday, 9 a.m. to 4 p.m. |
| Esperanza | digitalskills@esperanza.us | Call (215) 297-4641.
Digital Navigators are available Mondays and Wednesdays, 11 a.m. to 3 p.m., and Tuesdays and Thursdays, 8:30 a.m. to 12 p.m. |
| The ExCITe Center at Drexel University | navigator@excitecenter.org | Call (267) 217-3508. You can also send a text message.
Digital Navigators are available Monday through Friday, 9 a.m. to 5 p.m. |
| SEAMAAC | digital@seamaac.org | Call (215) 467-0690. You can also send a text message in English or Spanish.
Interpreters are available for most languages on helpline calls. |