Report a scam or consumer threat | Services

City of Philadelphia

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Scams and consumer threats are unfair, predatory, or deceptive business practices. They may charge money for a false product or service or try to get your information. Some may even offer you money.

You can report these threats for investigation. In response, an investigatory group can:

Pursue enforcement.
Educate the public about consumer threats.
Propose legislation.

How to submit a report

Gather the information you'll need for your report.

You should be ready to provide:

Your name.
Your address.
Your telephone number.
As much detail as possible about the scam or threat.

Choose an investigatory group and submit a report to them.

Three different groups work to protect Philadelphians from scams and threats. They handle reports at different levels: local, state, and federal.

You can make a report to any or all of these groups.

Philadelphia Consumer Financial Protection Task Force

This task force handles threats or scams in Philadelphia. To make a report, email consumer.protection@phila.gov.

Pennsylvania Office of the Attorney General

This office handles threats or scams in Pennsylvania. To make a report, use the Attorney General’s online complaint form.

Consumer Financial Protection Bureau (CFPB)

This bureau handles threats or scams anywhere in the United States. To make a report, use the CFPB’s online complaint form.

Your report will be reviewed.

Depending on which group you choose to contact, the next steps in the process will vary.