Process
1
Appointment
The PHL City ID team can meet with you by appointment at City Hall, Room 167. The team can process your ID application on:
- Monday to Friday 8:30 – 4:00 p.m.
Meetings with no appointment required
- PHL City ID also accepts walk-in visitors without appointments in City Hall, Room 167. Walk-ins are accepted on a first-come, first-served basis until capacity is reached for the day.
- PHL City ID will be hosting pop-up mobile sites with our partners that include some evening and weekend hours.
2
Prescreening and application
When you arrive, you will complete a PHL City ID application. A staff member will prescreen your documents to be sure you have enough documents to prove your identity and residency.
3
Authentication, verification, and payment
After prescreening, your proof of identity documents will be checked using a database to confirm they are not expired, fake, or copies. We will use another database to verify your address. None of your identifying information will be stored or shared at any point in this process.
We will then process your application, collect your payment, and generate your PHL City ID.
4
Cost
PHL City ID costs $5 for someone 13–17 years old, $10 for someone 18–64 years old, and is free for everyone 65 and older.
You can pay using cash, and money orders.
- Exact change is required when paying in cash.
- Make money orders payable to “City of Philadelphia” and list “PHL City ID” in the memo section.
- Credit card payments coming soon.
5
Signature and photo
After collecting your payment, you will sign the signature pad and we will take your picture.
6
Receive your ID
You should receive your PHL City ID within 30 minutes of beginning prescreening. At this point, all the information you provided to the PHL City ID team will be deleted from the system except for some basic information needed to confirm that you have a valid PHL City ID.
The PHL City ID team can meet with you by appointment at City Hall, Room 167. The team can process your ID application on:
- Monday to Friday 8:30 – 4:00 p.m.
Meetings with no appointment required
- PHL City ID also accepts walk-in visitors without appointments in City Hall, Room 167. Walk-ins are accepted on a first-come, first-served basis until capacity is reached for the day.
- PHL City ID will be hosting pop-up mobile sites with our partners that include some evening and weekend hours.
When you arrive, you will complete a PHL City ID application. A staff member will prescreen your documents to be sure you have enough documents to prove your identity and residency.
After prescreening, your proof of identity documents will be checked using a database to confirm they are not expired, fake, or copies. We will use another database to verify your address. None of your identifying information will be stored or shared at any point in this process.
We will then process your application, collect your payment, and generate your PHL City ID.
PHL City ID costs $5 for someone 13–17 years old, $10 for someone 18–64 years old, and is free for everyone 65 and older.
You can pay using cash, and money orders.
- Exact change is required when paying in cash.
- Make money orders payable to “City of Philadelphia” and list “PHL City ID” in the memo section.
- Credit card payments coming soon.
You should receive your PHL City ID within 30 minutes of beginning prescreening. At this point, all the information you provided to the PHL City ID team will be deleted from the system except for some basic information needed to confirm that you have a valid PHL City ID.