No one likes being on hold.  Whether it’s for five minutes or 30 seconds, nothing raises your blood pressure faster than being put in a queue, waiting to speak to the next available agent. We here at Philly311  understand and we know how busy you are. To allow you to bypass speaking to an operator altogether, we have the Philly311 mobile app!

Available in IOS and Android, it’s the easiest way to submit a service request and without dialing 311! But that’s not all the app is good for. Let’s dive in a bit deeper to see all the wonderful features we provide.

  1. Search our knowledgebase

As the saying goes, knowledge is power and we have loads of it. Did you know there are over 900 articles of information in our knowledgebase? They highlight all types of city programs and services.  Whether it’s finding how to contact the Department of Revenue or learning who is responsible for cleaning your alleyway? (Hint, it’s actually you, the property owner)

  1. Look up a property’s history

Buying a property is a stressful process. With our mobile app, we’ve been able to partner with License and Inspections to provide you a complete history of licenses, permits, violations, and appeals on that future home you’ve had your eye on. Just type in an address and we’ll do the rest.

  1. Find after school activities

Let’s face it. Summer is ending soon and the start of the school year is just around the corner. Although we can’t help you shop for school supplies, the Philly311 mobile app can provide a list of after school activities for Pre-K all the way to 12th grade.  It’s segmented by grade as well as location so you can find that ideal event that’s perfect for your children.

But don’t take our word for it, download the Philly311 mobile app and see for yourself!