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Office of Homeless Services

Providing emergency housing and other services to people who are homeless and to those at risk of homelessness.

Office of Homeless Services

What we do

The Office of Homeless Services works with more than 60 homeless housing and service providers, as well as city, state, and federal governments. Together, we make up Philadelphia’s homeless service system.

This system provides homelessness prevention and diversion aid, as well as emergency and temporary housing, to people who are experiencing homelessness and those at risk of homelessness.

Get help

We’re responding to a high number of requests for homelessness prevention help. We’ve temporarily stopped processing new requests while we reply to existing ones. When we start accepting requests again, we’ll update the Homelessness Prevention InfoLine at (215) 686-7177. In the meantime, you can still get help if you’re facing homelessness.

Are you facing homelessness? Contact the Prevention, Diversion & Intake Unit to see if you qualify for help. There are two ways to get in touch with our intake social workers and case managers:

  1. Call the Homelessness Prevention InfoLine and follow the instructions.
  2. Visit a City-funded intake center.

Connect

Address
1401 John F. Kennedy Blvd.
10th Floor
Philadelphia, PA 19102
Email ohs@phila.gov
Phone: (215) 686-7175 ask a question
(215) 232-1984 help a person on the street
Social

Announcements

Emergency Food and Shelter National Board Program Funds Available

Philadelphia County has been awarded $603,418 in federal funding by the Department of Homeland Security/Federal Emergency Management Agency’s Emergency Food and Shelter National Board Program (EFSP). The funds will be used to supplement emergency food and shelter programs in the county.


The EFSP Local Board is responsible for recommending which agencies should receive these funds. Eligible local agencies must:

1) be private voluntary nonprofits or units of government

2) be eligible to receive Federal funds

3) have an accounting system

4) practice nondiscrimination

5) have demonstrated the capability to deliver emergency food and/or shelter programs

The Local Board must consider its reduced grant funding as it makes its recommendations and asks applicants to adjust their requests accordingly.

The EFSP Local Board invites qualified local nonprofit agencies to review the EFSP Phase 42 Request for Proposals and apply for funding online.

Deadline

Noon, February 13, 2025.

More information

Visit the EFSP website or contact Administrator Patricia Smith, patricia.r.smith@phila.gov, for additional information.

 

While the Philadelphia Office of Homeless Services (OHS) administers EFSP in Philadelphia, EFSP is not an OHS program.

Events

  • Mar
    4
    OHS & DBHIDs Present: Social Determinants of Health Resources Informational Session
    10:00 am to 12:00 pm
    Innovation Lab, 16th floor, Philadelphia Municipal Services Building, 1401 John F Kennedy Blvd, Philadelphia, PA 19102, USA

    OHS & DBHIDs Present: Social Determinants of Health Resources Informational Session

    March 4, 2025
    10:00 am to 12:00 pm, 2 hours
    Innovation Lab, 16th floor, Philadelphia Municipal Services Building, 1401 John F Kennedy Blvd, Philadelphia, PA 19102, USA
    map

    During this informative session, the Office of Homeless Services (OHS) and the Department of Behavioral Health and Intellectual disAbility Services (DBHIDS) will provide an overview of resources to connect meal guests to the wide array of social services that are available throughout Philadelphia! 

    This event is primarily targeted toward meal providers, but non-food providers are welcome to join and network!

    Let us know you plan to attend. Learn more and reserve your free ticket(s) now!

Programs

Resources


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