What we do
The Office of Homeless Services works with more than 60 homeless housing and service providers, as well as city, state, and federal governments. Together, we make up Philadelphia’s homeless service system.
This system provides homelessness prevention and diversion aid, as well as emergency and temporary housing, to people who are experiencing homelessness and those at risk of homelessness.
Get help
If you need help paying rent
You can apply for financial assistance to help pay for overdue rent or a security deposit to move into a new home. To learn how:
- Call the Homelessness Prevention InfoLine at (215) 686-7177 and follow the instructions; or
- Visit a City-funded homeless intake center.
If you still need help applying, email the OHS Prevention, Diversion, and Intake Unit at OHSPrevention@phila.gov.
If you’re living outdoors
If you are or see someone living outdoors, call the City’s Homeless Street Outreach Hotline at (215) 232-1984. The Outreach team can help you find or get to a City-funded homeless intake center. Anyone who needs shelter can visit the centers.
For all other questions, email us at OHS@phila.gov.
Connect
| Address |
1401 John F. Kennedy Blvd.
10th Floor Philadelphia, PA 19102 |
|---|---|
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ohs |
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| Phone |
(215) 232-1984
help a person on the street
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| Social |
Announcements
New! OHS RFP for Winter Initiative beds at current City-leased site
The Office of Homeless Services (OHS) has posted a new request for proposals for nonprofit or for-profit organizations that can provide and operate 150 beds within the period of December 1, 2025 (or later) through April 30th, 2026 (or later, funding permitted), in an existing City-leased location, 600 E. Luzerne St., Philadelphia, PA 19124 for its Winter Initiative. The initiative’s goal is to increase bed capacity during the winter months for people experiencing homelessness who sleep outdoors.
Application deadline
No later than 5 p.m. local Philadelphia time on Nov. 14, 2025.
How to apply
Read RFP #21251014142900 in its entirety and the application instructions.
Questions
Direct all questions about RFP 21251014142900 to Contracts Administrator, Diana H. Rivera.
