Starting on Monday, December 8, 2025, you will need to verify your identity before you can use ViaPath tablet services to attend a virtual visit with an incarcerated person. For immediate help, call ViaPath customer care at (856) 516-0115.

To verify your identity, you need to:

• Provide a state-issued ID (front and back)
• Provide a selfie image

You can upload these documents and complete the verification using:

• The GoVisits app
• The GTL GettingOut app
• GettingOut.com

If you do not complete the verification, the incarcerated person will receive a message that says, “Your visitor has not completed the verification process and must complete verification.”

Join the City of Philadelphia’s Landlord Gateway for our Fall Landlord 101 Education Series! This year, all sessions will be held via Zoom.

Attendees will learn about zoning, licensing, housing incentives, property maintenance, and more—directly from City experts. Each session will include a short presentation from one of the Office of Homeless Services housing directors, offering an inside look at its programs and how they support housing stability across Philadelphia. Find the list of sessions and updates about the series in our blog post.

Register for a session

The “Landlord 101” series is free to attend, but you need to register in advance. Register today!