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Philadelphia Tax Center account setup instructions

The documents below contain step-by-step instructions to log in to the Philadelphia Tax Center for the first time if you:

  •  Have an existing tax account with the City, or
  • Are a new taxpayer or tax professional.

If you are an existing taxpayer, the account verification process includes receiving a physical letter in the mail. It may take you a week or more to complete the initial setup, but this allows us to keep your tax and personal information safe.

For other tips on using the Philadelphia Tax Center, including online services that don’t require you to log in to the system, visit www.phila.gov/guides/philadelphia-tax-center.

Download these documents to your device, or print them for easy reference.

Name Description Released Format
How to use the Philadelphia Tax Center: a step-by-step guide PDF This quick reference guide provides step-by-step instructions on how to log in to the Philadelphia Tax Center if you are a first-time Philadelphia taxpayer or already have an account. It also gives instructions on how to make a payment, request a Tax Clearance Certificate, request an access letter, and respond to letters. June 6, 2024
An easy-to-follow taxpayer registration guide PDF Instructions on setting up a Philadelphia Tax Center account for new or existing taxpayers June 6, 2024
How to add a secondary user to manage a Philadelphia tax account PDF Use these instructions to add a secondary user in the Philadelphia Tax Center if you have more than one persons managing a Philadelphia tax account. December 28, 2021
Log in for the first time as an existing Philadelphia taxpayer PDF Instructions to log in to the Philadelphia Tax Center if you have an existing City tax account. November 10, 2021
Log in for the first time as a new Philadelphia taxpayer PDF Instructions to log in to the Philadelphia Tax Center if you are a new taxpayer or tax professional September 2, 2021

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