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Language Access Plans

Language Access Plans are provided by City agencies and are required by the Philadelphia Home Rule Charter Section 8-600. All plans are subject to change and may be updated in the future.

Name Description Released Format
Philly 311 LAP PDF Language Access Plan Last updated 2017 June 2, 2017
Ambulatory Health Services LAP PDF Language Access Plan Last updated 2021 May 3, 2021
Board of Ethics LAP PDF Language Access Plan Last updated 2019 October 10, 2019
Department of Behavioral Health and disAbility Services LAP PDF Language Access Plan Last updated 2023 January 29, 2024
Board of Pensions and Retirement LAP PDF Language Access Plan Last updated 2017 June 2, 2017
Board of Revision of Taxes LAP PDF Language Access Plan Last updated 2021 July 2, 2021
Chief Administrative Office LAP PDF Language Access Plan Last updated 2017 June 2, 2017
City Commissioners LAP PDF Language Access Plan Last updated 2017 June 2, 2017
City Council Language Access Plan PDF Language Access Plan last updated 2018. March 01, 2018
City Treasurer’s Office LAP PDF Language Access Plan Last updated 2019 April 25, 2019
Medical Examiners Office LAP PDF Language Access Plan Last updated 2017 March 31, 2017
Department of Human Services LAP PDF Language Access Plan Last updated 2017 July 17, 2017
Department of Licenses and Inspections LAP PDF Language Access Plan Last updated 2017 March 7, 2017
Department of Planning and Development LAP PDF Language Access Plan Last updated 2019 March 19, 2019
Department of Prisons LAP PDF Language Access Plan Last updated 2017 June 2, 2017
Department of Public Health LAP PDF Language Access Plan Last updated 2017 June 2, 2017
Department of Public Health Division of Disease Control LAP PDF Language Access Plan Last updated 2017 March 7, 2017
Department of Public Property LAP PDF Language Access Plan Last updated 2019 April 4, 2019
Department of Streets LAP PDF Language Access Plan Last updated 2017 March 31, 2017
Department of Revenue LAP PDF Language Access Plan Last updated 2021 April 22, 2021
District Attorney’s Office LAP PDF Language Access Plan Last updated 2019 April 2019
Division of Aviation LAP PDF Language Access Plan Last updated 2017 March 31, 2017
Law Department LAP PDF Language Access Plan Last Updated 2016 September 2016
Managing Director’s Office LAP PDF Language Access Plan Last updated 2019 March 2019
Mayor’s Office of Community and Empowerment LAP PDF Language Access Plan Last updated 2017 March 7, 2017
Mayor’s Office of Education LAP PDF Language Access Plan Last updated 2019 December 2016
Municipal ID Program LAP PDF Language Access Plan Last updated 2019 March 13, 2019
Mural Arts LAP PDF Language Access Plan Last updated 2019 January 28, 2019
Office of Administrative Review/Tax Review Board LAP PDF Language Access Plan Last updated 2017 June 2, 2017
Office of Adult Education LAP PDF Language Access Plan Last updated 2017 June 2, 2017
Office of Arts, Culture and Creative Economy LAP PDF Language Access Plan Last updated 2017 June 2, 2017
Office of Civic Engagement and Volunteer Services LAP PDF Language Access Plan Last updated 2017 July 17, 2017
Office of Human Resources LAP PDF Language Access Plan Last updated 2018 March 2018
Office of Immigrant Affairs LAP PDF Language Access Plan Last updated 2018 July 2017
Office of Property Assessment LAP PDF Language Access Plan Last updated 2018 June 2, 2017
Office of the City Controller LAP PDF Language Access Plan Last updated 2019 January 28, 2019
Office of the City Representative LAP PDF Language Access Plan Last updated 2017 June 2, 2017
Office of the Inspector General LAP PDF Language Access Plan Last updated 2016 September 2016
Office of Transportation and Infrastructure Systems (OTIS) LAP PDF Language Access Plan Last updated 2018 April 3, 2018
Department of Labor LAP PDF Language Access Plan Last updated 2021 April 23, 2021
Parks & Recreation LAP PDF Language Access Plan Last updated 2021 October 26, 2021
Office of Sustainability LAP PDF Language Access Plan Last updated 2022 February 15, 2022
Water Department LAP PDF Language Access Plan Last updated 2022 March 22, 2022
Free Library LAP PDF Language Access Plan Last updated 2022 March 22, 2022
Office of Homeless Services LAP PDF Language Access Plan Last updated 2022 April 12, 2022
Office of Children and Families LAP PDF Language Access Plan Last updated 2022 May 11, 2022
Register of Wills LAP PDF Language Access Plan Last updated 2022 May 11, 2022
Department of Records LAP PDF Language Access Plan Last updated 2022 July 29, 2022
Fire Department LAP PDF Language Access Plan Last updated 2023 April 17, 2023
Commerce Department LAP PDF Language Access Plan Last updated 2023 June 2, 2023
Philadelphia Commission on Human Relations/Fair Housing Commission (PCHR) LAP PDF Language Access Plan Last updated 2023 July 14, 2023
Mayor’s Office LAP PDF Language Access Plan Last updated 2023 July 14, 2023
Philadelphia Police Department LAP PDF Language Access Plan Last updated 2017 March 7, 2017
Department of Finance LAP PDF Language Access Plan Last updated 2024 April 16, 2024

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