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Community Umbrella Agencies Scorecard

The Philadelphia Department of Human Services (DHS), in partnership with the Community Umbrella Agencies (CUAs) present the first Improving Outcomes for Children (IOC) CUA Scorecard—bringing an unprecedented level of transparency, accountability, and commitment to the immense responsibility of serving Philadelphia children and youth who have been impacted by abuse or neglect. IOC is a public-private partnership, where collaboration is key. By measuring the elements that are proven to help children involved with child welfare succeed, the CUA Scorecards ensure that our focus is always on improving outcomes for children, youth, and families.

Name Description Released Format
Improving Outcomes for Children Community Umbrella Agencies’ Scorecard, Fiscal Year 2022 PDF This is the sixth CUA Scorecard and the fifth report measuring progress from the fiscal year 2017 (FY2017) baseline year. The CUA Scorecard measures quality of practice over time of the City’s 10 CUA regions. CUAs are responsible for the daily case management of children and families involved with DHS. July 30, 2024
Improving Outcomes for Children Community Umbrella Agencies’ Scorecard, Fiscal Year 2021 PDF This is the fifth Community Umbrella Agency (CUA) scorecard and the fourth report measuring progress from the fiscal year 2017 (FY2017) baseline year. The CUA Scorecard measures quality of practice over time of the City’s 10 CUA regions, operated by six organizations. CUAs are responsible for the daily case management of children and families involved with the Philadelphia Department of Human Services. January 4, 2022
Improving Outcomes for Children Community Umbrella Agencies’ Scorecard, Fiscal Year 2020 PDF This is the fourth Community Umbrella Agency (CUA) scorecard and the third report measuring progress from the fiscal year 2017 (FY2017) baseline year. The CUA Scorecard measures quality of practice over time of the City’s 10 CUA regions, operated by six organizations. CUAs are responsible for the daily case management of children and families involved with the Philadelphia Department of Human Services. December 17, 2020
Improving Outcomes for Children Community Umbrella Agencies’ Scorecard, Fiscal Year 2019 PDF Fiscal Year 2019 is the third Community Umbrella Agency Scorecard. The CUA Scorecard reflects our commitment to transparency as the best way to provide accountability, to learn and grow as government and providers, and to continue improving outcomes for children, youth, and families receiving child welfare services. December 4, 2019
Improving Outcomes for Children Community Umbrella Agencies’ Scorecard, Fiscal Year 2018 PDF Fiscal Year 2018 (July 1, 2017-June 30, 2018) is the first post-baseline Scorecard. The CUA Scorecard reflects our commitment to transparency as the best way to provide accountability, to learn and grow as government and providers, and to continue improving outcomes for children, youth, and families receiving child welfare services. November 7, 2018
Improving Outcomes for Children Community Umbrella Agencies’ Scorecard, Fiscal Year 2017 PDF The first annual Improving Outcomes for Children Scorecard for Community Umbrella Agencies (CUAs). October 18, 2017

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