City of Philadelphia

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Philly311

Philly311 monthly reports

Philly311’s monthly reports include information about call levels, service tickets, and requests for service and information.

2024

2023

2022

2021

2020 reports

Title Description Category Author Date Format
Contact Center report - December 2020 PDF January 20, 2021
Contact Center report - November 2020 PDF December 9, 2020
Contact Center report - July 2020 PDF October 14, 2020
Contact Center report - June 2020 PDF July 15, 2020
Contact Center report - May 2020 PDF June 10, 2020
Contact Center report - April 2020 PDF May 13, 2020
Contact Center report - March 2020 PDF April 15, 2020
Contact Center report - February 2020 PDF April 15, 2020
Contact Center report - January 2020 PDF February 27, 2020

2019 reports

Title Description Category Author Date Format
Contact Center report - December 2019 PDF January 15, 2020
Contact Center report - November 2019 PDF December 12, 2019
Contact Center report - October 2019 PDF November 20, 2019
Contact Center report - September 2019 PDF October 9, 2019
Contact Center report - August 2019 PDF September 19, 2019
Contact Center report - July 2019 PDF September 19, 2019
Contact Center report - June 2019 PDF September 19, 2019
Contact Center report - May 2019 PDF September 19, 2019
Contact Center report - April 2019 PDF September 19, 2019
Contact Center report - March 2019 PDF September 19, 2019
Contact Center report - February 2019 PDF April 17, 2019
Contact Center report - January 2019 PDF April 17, 2019

2018 reports

2017 reports


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