6D04

PAY RANGE: 39

JUVENILE DETENTION SECURITY GUARD  

GENERAL DEFINITION

            This is juvenile detention security guard work for the Department of Human Services’ Juvenile Justice Services Center on an assigned shift. Employees in this class are responsible for patrolling and observing the activities in and around the facility, responding to security situations, preventing unauthorized access to the facility, and transporting staff. Contact with the general public and notifying the proper authorities for escalated security threats or safety issues is a significant aspect of the work. Work is performed under the close supervision of the Juvenile Detention Facility Guard Supervisor or an administrative superior.

ALLOCATING FACTORS: (The following conditions must be met for a position to be allocated to this class.)

1. Employees must perform juvenile detention security guard work for the Department of Human Services.

2. Positions must be located in the Juvenile Justice Services Center and perform work on an assigned shift.

TYPICAL EXAMPLES OF WORK (ILLUSTRATIVE ONLY)

GENERAL SPECIALTY

Patrols facility and grounds to visually observe activities of persons in and around the Juvenile Justice Services Center; detects audible signs of alarm or warnings in order to respond to, report and/or correct situations related to security and safety; assess problems to determine resolutions; notifies proper authorities, including the Philadelphia Police Department, for escalated situations or security threats; escorts paramedics and/or emergency personnel through the facility as required; assists in the evaluation of the facility in the event of an emergency; communicates events in person, phone, and by radio; follows and ensures compliance with the Juvenile Justice Services Center security and safety procedures; may monitor CCTV for suspicious activity; monitors fire and panic alarms and responds appropriately.

Greets visitors of the facility; monitors lobby activity; screens the public before providing access to the facility including, checking identification and performing searches to prevent contraband from entering the facility; may staff visitor’s desk and key room to prevent unauthorized access to restricted areas; answers inquiries and provides information to the public, logs entries, and directs visitors to appropriate areas; escorts personnel from buildings after normal business hours; performs assigned security checks;  operates an automotive vehicle to transport staff to hospitals, training and in snow emergencies.

 Prepares written documents, such as daily logs and reports of incidents; attends and satisfactorily completes all required training as assigned and required.

            Performs related work as required.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

KNOWLEDGE OF:

• the standard practices and procedures used in guarding facilities and property and regulating the activities of the public
• relevant equipment, policies, procedures, and strategies to promote effective security operations
• principles and processes for providing customer service
• the typical security problems involved in monitoring a facility
• the standard methods for reporting disturbances and fires
• the occupational hazards and safety precautions used in security work

SKILL IN:

· analyzing situations and objectively and determining the proper course of action

ABILITY TO:

· learn and apply routine security techniques and principles

· learn approved safety/security practices and procedures for screening individuals entering and exiting the building/facility for contraband or theft, and patrolling the building/facility

· report or communicate unusual incidents and disturbances to superiors

· prepare clear, concise, and accurate written reports

· understand and follow verbal and written instructions

· establish and maintain effective working relationships with police, public officials, associates and the general public

· react quickly and efficiently in emergency situations.

· work safely without presenting a direct threat to self or others

· understand, speak, read and write in the English language

· communicate with and provide information to the general public

MINIMUM ACCEPTABLE TRAINING AND EXPERIENCE (The following statement represents the minimum training and experience standards which will be used to admit or reject applicants for tests.  Applications submitted by candidates for this class will be reviewed based on training and experience requirements as approved on 4/22.)

EDUCATION:

            Equivalent to completion of the twelfth school grade.

AND EXPERIENCE:

            One year of experience performing protective work enforcing security and conduct, rules, and regulations for a commercial or industrial building or facility. 

OR

            Or any equivalent combination of education and experience determined acceptable by the Office of Human Resources.

PHYSICAL AND MEDICAL REQUIREMENTS

            Ability to physically perform the duties and to work in the environmental conditions required of a position in this class.

LICENSES, REGISTRATIONS AND/OR CERTIFICATES

            Possession of a valid proper class motor vehicle operator's license as issued by the Commonwealth of Pennsylvania prior to appointment and during tenure of appointment as a Juvenile Detention Security Guard.

            Ability to pass and maintain the following clearances at the time of appointment and during tenure as a Juvenile Detention Security Guard:

• Pennsylvania State Police Criminal Record Check
• Pennsylvania Child Abuse History Clearance
• Federal Criminal History Background Check - (FBI) fingerprint based record check   

Class Established: CSC –2/16 Ad. Board – 4/16

Spec Revision: CSC – 12/16 Ad. Board – 1/17

Latest Spec. Revision – CSC – 3/22 Ad. Board – 4/22

SA