5F22
PAY RANGE: N28
(Bilingual)
(General)
(Forensic)
GENERAL DEFINITION
This is public health administrative work directing the delivery of comprehensive health services which includes elements of public and primary health care in one of the City's District Health Centers for the General and Bilingual Specialties, or evaluating Medical Examiner Office activities to ensure compliance with qualitive and quantitative standards for the Forensic Specialty. Employees in the General and Bilingual Specialties direct and coordinate the activities of a large multi-disciplinary staff assigned to a District Health Center, including medical, paramedical, dental, nursing, administrative, clerical, and technical personnel and other support personnel. Work includes responsibility for interpreting and applying complex health science standards, protocols and policies, and/or coordination and implementation of diagnostic and therapeutic techniques. Conferring with departmental administrators, governmental and professional officials, and representatives of community groups, managed care organizations, hospitals and Health Care Center Community Boards to ensure effective coordination in the implementation of programs or projects is of major significance to the work. Employees in the Forensic Specialty direct and coordinate the activities of a large staff assigned to the Medical Examiner’s Office. Work includes conducting periodic review of forensic death investigation, examination, and related services provided in the Medical Examiner’s Office. Work is performed under the direction of an administrative superior.
ALLOCATING FACTORS: (The following conditions must be met for a position to be allocated to this class.)
• The position must perform public health administrative work directing the delivery of comprehensive health services in both primary and public health full service environment for one of nine (9) of the City's District Health Centers or evaluate activities to ensure compliance with services for the Medical Examiner’s Office.
• The position must be located in the Health Department.
TYPICAL EXAMPLES OF WORK (ILLUSTRATIVE ONLY)
BILINGUAL SPECIALTY
Performs the duties described below with English language speaking and designated non-English language speaking populations.
GENERAL AND BILINGUAL SPECIALTIES
Directs a comprehensive health care services delivery system which provides an array of primary medical and public health care services in a one of the City's district health centers; delivers services to the public by means of on-site medical facilities, community interaction through the center's community board, implementation of health procedures and medical protocols, and maintains relationships with other health care providers; prepares recommendations for review by Boards and managers describing revision of procedures to enhance quantity and quality of services; implements measures to provide health education information to public; assures responsiveness of staff to public and primary health needs of community.
Supervises the activities of medical, nursing, dental, administrative, technical, clerical and other support personnel; maximizes personnel resources to achieve highest possible productivity; coordinates personnel activities to conform to health center protocols and objectives; conducts periodic reviews of health care activities and services provided in the center; reviews and evaluates statistical and written reports prepared by subordinates; analyzes data relating to center operations and prepares recommendations for revision of services and procedures to improve performance related to overall goals and the quality and quantity of services; interacts with program administrators and other department administrators to enhance output.
May also direct a facility providing specialized public health services such as communicable disease control, Acquired Immune Deficiency Syndrome (AIDS) and Tuberculosis (TB) services, or treatment of sexually transmitted diseases; delivers diagnosis, treatment and education services to the public through on-site medical facilities; implements procedures and protocols; assures responsiveness of staff to public health needs of community; directs the utilization of a comprehensive communicable disease computer based medical record system.
Provides administrative support to federally mandated Health Center Community Boards which represents an assigned health district and is comprised of patients and professionals; addresses concerns of the Board and implements Board-instructed activities, evaluations, or analyses in keeping with bylaws of Board; reports back to the Board regarding status of health center activities; participates with the Board in establishing or adjusting health center policies, resolving problems, and assuring compliance with performance and qualitative standards.
Evaluates center activities to assure compliance with qualitative and quantitative standards imposed by funding sources, managed care organizations, specific performance criteria, and mandated Federally Qualified Health Center standards, with the aim of enhancing services to the public; ensures full compliance with managed care organization billing procedures by keeping abreast of requirements, special provisions, certification and referral procedures of each plan.
Directs the implementation, refinement, and utilization of a complex on-line computer management information system, which supports the operation of the health center, including revenue generation, patient registration, appointment making, and provision of reports; directs the modification of the system, as necessary, to meet changes in procedures or patient activity.
Directs all health center fiduciary processes, including budgetary, revenue generating, inventory, and requisitioning activities; maximizes efficiency of available resources and enhances revenue production; maintains and evaluates all standard fiscal procedures in a health center.
Interacts with community in which health center is located to maximize the center's visibility with community and neighborhood groups, other providers of health and social services, civic and business organizations, and area residents; performs and oversees group and individual interactions of an educational and informational nature to inform of center activities, to increase utilization of center by community, and to generally improve the health of the public.
Maintains professional interactive relationships with other providers of health care, including those associated with federally funded health centers, hospitals, health maintenance organizations, private facilities and practitioners, and mental health, substance abuse and other special service facilities, those administering social institutions, particularly schools; encourages the support and cooperation of civic trades, community groups and area residents.
Performs related work as required.
FORENSIC SPECIALTY
Evaluates Medical Examiner’s Office activities to assure compliance with qualitative and quantitative standards imposed by funding sources and to assure adherence to best practices in fields related to forensic medicine.
Supervises the activities of technicians, investigations, records, and other support personnel; maximizes personnel resources to achieve highest possible productivity; conducts periodic reviews of forensic death investigation, examination, and related services provided in the Medical Examiner’s Office; reviews and evaluates reports prepared by subordinates; analyzes data relating to office operations and prepares recommendations for revision of services and procedures to improve performance related to overall goals and the quality and quantity of services
Directs all Medical Examiner’s Office fiduciary processes, including budgetary, revenue generating, inventory, and requisitioning activities; maximizes efficiency of available resources; maintains and evaluates all standard fiscal procedures in the office.
Interacts with other health care agencies, funeral homes, government agencies, law firms, related training programs, and other organizations; conducts and supervises educational and informational sessions, both in groups and individually, to inform the public and other agencies about the Medical Examiner’s Office’s functions, policies, and procedures.
Performs related work as required.
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
KNOWLEDGE OF:
• the principles, practices, goals, and programs of public health administration for the General and Bilingual Specialties
• the methods of health services delivery
• supervisory methods and techniques
• public health law
• concepts and uses of broad methodological tools in public health such as epidemiology and statistics
• the principles and practices of personnel and fiscal administration
• the appropriate use of professional personnel in various disciplines and the ability to analyze and assign functions accordingly
• the dynamics of Health Center Community Board interaction, operation and the nature of formalized bylaws for the General and Bilingual Specialties
• the requirements and standards of oversight and/or funding sources including managed care plans and state and federal government agencies for the General and Bilingual Specialties
ABILITY TO:
• speak, read, and write fluently in a specific non-English language and the English language for the Bilingual specialty
• evaluate services, systems and activities through analysis of data, and to take actions necessary to implement desired change
• make sound decisions
• establish and maintain effective working relationships with associates, administrative officials, interested groups, governmental agencies and representatives, and the general public
• express ideas effectively both orally and in writing
• effect sound management practices in the administration of public health programs for the General and Bilingual Specialties
MINIMUM ACCEPTABLE TRAINING AND EXPERIENCE (The following statement represents the minimum training and experience standards which will be used to admit or reject applicants for tests. Applications submitted by candidates for this class will be reviewed based on training and experience requirements as approved on 9/24.)
GENERAL AND BILINGUAL SPECIALTIES
EDUCATION:
Possession of a master's degree from an accredited college or university in public administration, industrial management or engineering, business administration, public health, or a master's degree in political science with major concentration in public administration.
AND
GENERAL EXPERIENCE:
Three years of full performance public health administrative experience in a large, complex personal health services agency, one year of which must be in a health care facility.
AND
SPECIFIC EXPERIENCE:
Two years of public health administrative experience in a large, complex personal health services agency performing administrative supervision of health services personnel engaged in the delivery of primary medical health services directly to patients or the implementation and evaluation of several primary medical health services activities in a district health program.
Sufficient training and/or experience to be able to understand and speak fluently and clearly in English and a designated non-English language.
FORENSIC SPECIALTY
EDUCATION:
Possession of a master’s degree from an accredited college or university in forensic sciences or a related field.
American Board of Medicolegal Death Investigators certified or eligible for certification.
AND
GENERAL EXPERIENCE:
Five years of experience in postmortem death investigations and/or examinations.
AND
SPECIFIC EXPERIENCE:
Two years of supervisory field and administrative office work in a large medical examiner’s office.
Any equivalent combination of education and experience determined to be acceptable by the Office of Human Resources that has included the specific experience described above.
PHYSICAL AND MEDICAL REQUIREMENTS
Ability to physically perform the duties and to work in the environmental conditions required of a position in this class.
Class Established 6/67
CSC - 8/96
Ad. Board - 11/96
Spec. Revision and change in pay
rate:
CSC – 10/23
Ad. Board – 11/23
Latest Spec. Revision:
CSC – 8/24
Ad. Board – 9/24
CP