This is technical work directing the activities of a staff of cable area contract compliance managers and support personnel in the administration of the City's public cable television services program. The employee in this class directs, through subordinate contract compliance managers, the operation of the City's public television cable systems to insure compliance with franchise contracts for cable services to the public. Work includes supervising the operation of the City's two municipal cable television channels and the regulation of basic cable TV public services rates, cable usage and associated equipment. Reviewing the operation of active cable television systems to insure that quality cable service is being provided is a significant aspect of the work. Work is performed under the supervision of the Communications Division Director.

ALLOCATING FACTORS: (The following conditions must be met for a position to be approved for this class.)

• The position must direct cable franchise contract compliance for city-wide public cable services through subordinate Cable Area Managers in the Communications Division of the Department of Public Property.

• Oversees and maintains all franchise agreement requirements including technical standards and customer service regulations; accepts, compiles and reviews all public complaints and investigates special problems in the field.
• Provides production services for the two City operated Government Access Channels including technical services, operation of equipment, liaison with City Departments and City Council.
• Determines and applies Federal Communications Commission regulations to comply with rate regulation of basic cable TV service, all associated equipment (converters, remote controls) and installation in one of the franchise areas; reviews financial documents submitted by cable operators which support their rate structures; analyzes them working with legal, accounting and consultant personnel to ascertain whether regulations have been met.
• Directs the regulation of CATV franchise agreements, laws, ordinances, rules, regulations and policies concerning cable television in the city; responds to questions about and makes interpretations of the legal, technical, and consumer related aspects of these documents and policies to cable firm representatives, the general public, property owners and others; responds to complaints from residents, property owners and others concerning their rights under the Franchise and Federal Cable Act provisions within the department's jurisdiction; ensures compliance with equal opportunity or affirmative action requirements or goals as required by state, federal or local authorities.
• Acts as liaison with cable companies, contractors, and the general public concerning cable installation and operation questions; meets with providers and the community to discuss and mediate resolutions of installation or service problems; receives and analyzes rate change requests and makes recommendation concerning them to departmental administrators.
• Directs the activities of the cable television unit and makes procedural or organizational changes as necessary; establishes and ensures the execution of records maintenance and reporting systems concerning cable and operation activities and related issues; provides supervisor with unit budget needs and cost estimates.
• Analyzes city cable operation and makes recommendations concerning city-wide cable policy changes; meets with cable companies and contractors to discuss and develop contract provisions for system improvements; ensures construction contracts meet city cable needs and comply with all relevant state, federal and local laws, codes and regulations pertaining to cable installation and system operation; meets with and discusses issues and problems pertaining to cable installation and operation with cable companies, contractors, and the community.
• Meets with City officials to determine their government access cable systems needs; analyzes needs assessment data to prepare a comprehensive and detailed City government access cable plan; presents plan for approval to City administrators; participates in and/or supervises consultant system design process; directs implementation and operation of government access channels; evaluates government access cable system operations periodically; recommends equipment purchases and other improvements and advises the School Board in development of its comprehensive cable system plan.
• Performs related work as required.

KNOWLEDGE OF:

• administrative methods and practices, especially as they apply to engineering project planning and construction.
• the methods and techniques of preparation and review of engineering contract documents and contract management.
• the practices and techniques of engineering project construction review and inspection.
• the principles and practices of contract negotiation, administration, and control as they relate to cable area franchise agreements.
• municipal ordinances, procedures and guidelines pertaining to contract preparation and processing.

ABILITY TO:

• evaluate service and construction scheduling proposals and make sound recommendations.
• interpret state, federal and local codes, laws and regulations concerning projects construction, franchise agreements and cable system operation.
• establish and maintain effective working relationships with consultants, cable company representatives, community representatives and governmental officials.
• supervise a staff of engineering, technical and clerical personnel.
• establish and maintain effective agreements and cable system operations.
• negotiate contract provisions with providers.
• develop reporting, quality control, and tracking systems for monitoring of contractual agreements.

• Completion of a bachelor's degree program in civil, electrical or mechanical engineering.

  GENERAL EXPERIENCE
  

• Two years of engineering experience.

  SPECIFIC EXPERIENCE
  

• Three years of engineering experience which has been at the full performance level and involved either performing contract compliance work for cable franchise agreements, directing the installation of television cable for a geographically assigned area of a large municipality or designing, modifying designs of, or overseeing the construction or installation of electronic or electrical engineering cable projects.

Or any equivalent combination of education and experience determined to be acceptable by the Personnel Department which has included completion of a two-year program in an acceptable area of engineering or engineering technology as an educational minimum.

PHYSICAL AND MEDICAL REQUIREMENTS

• Ability to physically perform the duties and to work in the environmental conditions required of a position in this class.

PAY RANGE: EP24
Class Established: 12/1989

Latest Spec. Revision:
  CSC - 11/1995 ; Ad Board - 12/1995

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