2N52
HEALTH SERVICES PROGRAM DIRECTOR

This is public health administrative work directing and coordinating the development, implementation and evaluation of long range and short term strategic plans, goals and objectives for the area of specialization in a municipal health services department. Employees in this class direct subordinate planners, analysts and technical personnel engaged in data gathering, analysis and development. Contact with departmental program administrators, city and other governmental officials, and representatives of local and regional health care agencies to coordinate the planning and implementation of health care programs is a major aspect of the work. Work is performed under the general direction of the Health Commissioner.

ALLOCATING FACTORS: (The following conditions must be met for a position to be allocated to this class.)

1. Only one position in each specialty will be allocated to this class.
2. Positions in this class must report directly to the Health Commissioner.

POLICY PLANNING AND ANALYSIS SPECIALTY

• Directs the development of long range and short term strategic plans for the provision of city-wide health services; drafts departmental goals and objectives in consideration of health care trends and projections, impact of federal and state legislation and health care program requirements, funding projections, and program goals of regional health care agencies and groups; develops recommendations for changes in existing and new program activities, goals and objectives; develops procedures to monitor and report on implementation progress; analyzes and prepares recommendations on health care issues as requested by the health commissioner; coordinates the evaluation of existing programs and activities to determine if they are meeting departmental goals and objectives; directs the development and implementation of programs that span multiple departmental units to improve service delivery; represents department on City-wide task force evaluating impact of legislative initiatives and developing appropriate response.
• Directs, through subordinate supervisors, the establishment, implementation and monitoring of all policies and procedures governing professional services contract development; serves as primary interpreter of City contract management agency policies and directs staff in dealings with central contract agencies; confers with departmental administrators to discuss contract development and processing and to resolve funding and language issues.
• Serves as departmental liaison with outside planning and policy groups and agencies concerned with regional health care issues, including medical assistance managed care firms; presents departmental positions on health care related policies and issues; coordinates development of departmental goals and programs with other governmental and regional policy and planning agencies; directs projects involving other city department staff to analyze, improve and coordinate the delivery of health services and to analyze multi-agency data and develop policy recommendations.
• Directs, through a subordinate supervisor, the activities of a program analysis unit engaged in providing technical support for the department in the evaluation, development, and implementation of management information systems; directs the planning activities for the development of management information systems throughout the department; establishes equipment acquisition policies and standards; confers with departmental administrators to discuss automated management information system capabilities and review requests or proposals for new or modification of existing systems; directs studies to assess needs and feasibility; establishes departmental priorities for the implementation of automated data systems; develops departmental goals and standards for the collection of data concerning program operations and activities necessary to evaluate existing services and prepare projections of health care trends and activities; insures that adequate analytical support is provided for program units utilizing service data collected.

• Directs the development of a coordinated and integrated children's behavioral health care system which provides both substance abuse and mental health treatment for children; establishes policies, goals and objectives to increase the number, quality and range of services available to children and their families, including preventive and highly intensive services, which will improve long term outcomes; improves access and quality of services for children with behavioral disorders through development of guidelines, technical assistance to providers and service monitoring; insures that existing or proposed programs and policies are consistent with State regulations and contractual funding requirements, court directed mandates and national standards of children's behavioral health services.
• Directs staff engaged in the monitoring of agencies that provide services, both in terms of budget and program requirements; supervises staff performing contract monitoring, on-site reviews and provision of technical assistance; evaluates proposals from providers concerning new or increased services; recommends approval of proposals for implementation of new services including budget information and payment level to potential providers.
• Coordinates and confers on the planning and implementation of appropriate types and levels of service with other agencies including the school district, courts and Department of Human Services; directs collaborative efforts and projects to insure that there is an adequate interagency process for children who require intensive behavioral health services; provides ongoing support and consultation for the Community Behavioral Health board concerning program needs, service accessibility and adequacy.
• Directs the development and implementation of grant funded programs and initiatives; meets with and provides assistance to families, family organizations, attorney advocates and potential providers; presents and explains departmental policies concerning children's behavioral services.

BOTH SPECIALTIES

• Confers with departmental administrators and City officials to coordinate existing planning and budgeting efforts; serves as departmental liaison with outside planning and policy groups and agencies concerned with health care issues; presents departmental positions on health care related policies and issues; coordinates development of departmental goals and programs with other governmental and regional policy and planning agencies.
• Performs related work as required.

KNOWLEDGE OF:
• the principles, practices and goals of public health administration.
• research principles, practices and techniques, especially in the area of health program planning.
• the design, methodology and techniques of public health program analysis.
• the methods of health service delivery.
• the principles, practices, and procedures used in the development and implementation of a management information system and its applicability to the administration of a health services delivery program for the Policy Planning and Analysis specialty.
• the principles and practices of contract development and administration for the Policy Planning and Analysis specialty.
• methods, techniques, and practices used in the care and treatment of children with mental retardation, emotional disturbances, or substance abuse problems for the Children's Behavioral Health Services specialty.
• long range planning techniques.
• supervisory methods and techniques.

ABILITY TO:

• determine the feasibility and application of electronic data processing systems to a health care and service organization.
• analyze and interpret a variety of narrative and statistical reports concerning health care activities.
• plan and evaluate the work of technical personnel engaged in the collection and analysis of health care statistics and departmental programs and goals.
• present ideas effectively, both orally and in writing.
• establish and maintain effective working relationships with associates, departmental officials, representatives of outside agencies and the general public.

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MINIMUM ACCEPTABLE TRAINING AND EXPERIENCE

(The following statement represents the minimum training and experience standards which will be used to admit or reject applicants for tests. Applications submitted by candidates for this class will be reviewed based on training and experience requirements as approved on 10/99.)
EDUCATION
BOTH SPECIALTIES
• Completion of a master's degree program from an accredited college or university with major course work in public administration, business administration, hospital administration, public health or a master's degree in political science with major concentration in public administration.

GENERAL EXPERIENCE
POLICY PLANNING AND ANALYSIS SPECIALTY
• Six years of administrative experience in a large, complex organization conducting analyses, evaluating and reviewing operating procedures and developing planning strategies for multiple programs.

AND

SPECIFIC EXPERIENCE

• Three years of experience in a large complex health services agency directing, through subordinate supervisors, all departmental contract management activities and health policy and planning analysis across multiple program units and included designing, implementing and applying broad based computer information systems.

GENERAL EXPERIENCE
CHILDREN'S BEHAVIORAL HEALTH SERVICES SPECIALTY
• Six years of administrative experience in a large, complex health services organization conducting program analyses, evaluating and reviewing operating procedures and developing planning strategies.

AND

SPECIFIC EXPERIENCE

• Three years of experience in a large complex health services agency directing, through subordinate supervisors, health policy and planning analysis across multiple program units and included developing and analyzing programs and initiatives for the provision of children's services in the areas of mental health, mental retardation and substance abuse.

Or any equivalent combination of education and experience determined to be acceptable by the Personnel Department which has included a bachelor's degree as an educational minimum.

PHYSICAL AND MEDICAL REQUIREMENTS

• Ability to physically perform the duties and to work in the environmental conditions required of a position in this class.

PAY RANGE: EP28
Class Established: 9/84

Latest Spec. Revision:
CSC: 8/99, Ad Board: 10/99

RJ/sb