City Of Philadelphia Office Of Human Resources

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2D50

ASSESSMENT CLERK

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General Definition

• Employees in this class perform assessment specific clerical tasks in support of Real Property Evaluators in the Office of Property Assessment. Employees in this class provide clerical support including data collection, data entry, and filing to ensure all real property records are accurate and complete. Work includes contact with property owners, taxpayers, and their representatives to answer real property assessment related questions and inquiries. Work is performed under the direction of an administrative superior.

Allocating Factors:

(The following conditions must be met for a position to be allocated to this class.)

• Positions must perform assessment specific clerical tasks in support of property assessment activities in the Office of Property Assessment.

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Typical Examples Of Work (Illustrative Only)

• Conducts data collection and data entry related to property assessments; consults several sources for information pertaining to property ownership to ensure correctness and accuracy; compares and researches various records and documents such as deeds, plat maps, property record cards, zoning codes, tax and water revenue information to determine and resolve discrepancies;
• Records new account numbers for properties that are consolidated or sub-divided; records and verifies physical characteristics of properties; updates mainframe property information records to include property lines, property codes and dimensions; ensures property files are kept up to date; prints and files hard copies to include all necessary information;
• Sorts, copies and distributes incoming mail within respective division; files paperwork and forms into a predetermined file system; receives correspondence, applications, and appeals; posts information from forms to register, log, or database; routes paperwork to proper sources; checks log or register at regular intervals and follows-up to complete tasks.
• Receives, screens, and routes telephone calls and provides standard department information; provides information to the public concerning property ownership; assists walk-in customers with filling out forms; transmits information or documents to the public or other staff using computer, mail, or facsimile machine.
• Operates standard office equipment and uses standard computer software programs.
• May provide payroll and human resources support, assistance with court hearings or another administrative support function; attends training sessions and staff meetings;
• Performs related work as required.

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Required Knowledge, Skills And Abilities

Knowledge Of:

• real estate terminology
• the sources of real property information
• assessment record maintenance procedures
• proper English usage, spelling, grammar, and punctuation
• basic mathematics
• office practices, methods, and standard computer software programs
• clerical procedures and systems such as word processing, managing files and records

Skill In:

• the use of personal computers
• making varied arithmetic computations

Ability To:

• learn real estate practices and terminology
• learn the sources of real property information
• learn assessment record maintenance procedures
• use a computer or terminal keyboard for typing and data entry and retrieval
• maintain current and accurate records
• follow oral and written directions
• communicate clearly and concisely, both orally and in writing.
• learn to provide assistance to questions concerning assessments, exemptions, abatements and property information to staff and the public
• learn to read and interpret property deeds, abstracts, and related information.
• learn to use good judgment in applying the policies and procedures of the Office of Property Assessment
• learn the operating procedures and policies of the work unit
• learn the provisions of and routine interpretations of City regulations and ordinances

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Minimum Acceptable Training And Experience

(The following statement represents the minimum training and experience standards which will be used to admit or reject applicants for tests. Applications submitted by candidates for this class will be reviewed based on training and experience requirements as approved on 9/11.)

Education

• Education equivalent to completion of the twelfth school grade; AND

General Experience

• One year of clerical experience providing support services in a real property assessment department or agency, a professional real estate appraisal firm, a mortgage company, a bank or law firm specializing in real estate transactions, or a real estate broker’s office.

OR

• Any equivalent combination of education and experience determined to be acceptable by the Office of Human Resources.

Physical And Medical Requirements

1. Ability to physically perform the duties and to work in the environmental conditions required of a position in this class.

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PAY RANGE:

4

• Class Established:

  • CSC: 1/10, Ad Board: 2/10

• Latest Spec. Revision:

  • CSC: 8/11, Ad Board: 9/11

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End Of Job Class Specification - 2D50