GENERAL DEFINITION

This is payment processing work for the Revenue Department, the Office of the City Treasurer, or the Philadelphia Sheriff’s Office. Employees in the Revenue Department are responsible for processing a variety of tax payments through the use of point-of-sale terminals or electronic validating equipment. Employees in the Office of the City Treasurer are responsible for processing payroll checks and a variety of other check payments and conferring with City departments and outside vendors to resolve check payment requests. Employees in the Philadelphia Sherriff’s Office are responsible for processing deposits and settling accounts related to Judicial Mortgage Foreclosure and Tax Sales and validating and issuing balances for the Defendant Asset Recovery Team. Employees are responsible for processing a large volume of payment transactions using a point-of-sale terminal, or receipt of payments using electronic validating equipment. Significant to the work is the processing and reconciliation of complicated payments and the generation of payment reports. Work is performed under the close supervision of a Payment Processing Supervisor or an administrative superior.

ALLOCATING FACTORS (The following conditions must be must for a position to be approved for this class.)

1. Employees in the Revenue Department must perform payment processing work, processing tax payments through the use of point-of-sale terminals or electronic validating equipment.

2. Employees in the Office of the City Treasurer must be responsible for processing payments, resolving check payment requests, and researching and gathering report information through various software applications and databases.

3. Employees in the Philadelphia Sheriff’s Office must be responsible for processing deposits and settling accounts related to Judicial Mortgage Foreclosure and Tax Sales and validating and issuing balances for the Defendant Asset Recovery Team.

TYPICAL EXAMPLES OF WORK (ILLUSTRATIVE ONLY)

All Assignments

Processes payments to the city for court ordered support payments, fines, charges, licenses, tax bills if assigned to the Revenue Department payroll, vendor, election, and pension payments if assigned to the Office of the City Treasurer, and water and sewer rent or for Judicial Mortgage Foreclosure and Tax Sales if assigned to the Philadelphia Sherriff’s Office.

Makes daily settlement by reviewing and balancing the validating machine tape, cash and check totals, and receipted copies of bills; posts to settlement sheet.

Operates a point-of-sale terminal; adding machine and other standard business machines; encodes checks when necessary; prepares consolidated summary of deposits report on a rotating basis; performs reconciliation of suspense account activity.

Revenue Department Assignment

Scans bill, or may key-enter information, on point-of-sale terminal to determine amount to be paid; counts payment; makes change as needed; validates bill, receipt, and check (if given); calculates interest and penalty charges where appropriate; adjusts bill accordingly.

Processes tax payments on electronic validating equipment; key enters certain prescribed commands and numbers to activate machine; inserts scan copy of bill and prescribed commands and numbers to activate machine; inserts scan copy of bill and key enters amount of payment; observes that scan copy is accepted and feeds customer copy and payment into machine; re-inserts bills, re-keys amount of payment and follows other pre-established procedures whenever machine rejects copies of bills; looks for illegible encoding; uses manual encoding machine.

Screens and sorts various tax payments simultaneously while operating the electronic validating machine; sorts the various tax payments into their respective categories and screens all payments to insure that they are acceptable to the machine; keeps in separate batches any unusual type of payments, such as change of address; letters of complaint and mutilated scan copies; balances and processes multiple payments; performs reconciliation of bulk requestor payments; processes delinquent and current payments; completes various reports.

Performs related work as required.

Office of City Treasurer Assignment

Processes payroll, vendor, election, and pension check payments; issues check replacements, stops, and returns; archives records of past payments and initiates fraudulent and lost check claims; confers with outside vendors via phone and email to resolve check payment requests, and prepares weekly bank deposits.

Utilizes the access banking portal, Financial Accounting Management Information System (FAMIS), Webxtender, and Quicken software to complete check research and compile reports; compares legal documents and affidavits against department checklist for check reissuance; assists Deputy for Banking to ensure compliance with the Controller’s Office for yearly check safe audit.

Performs related work as required.

Sheriff’s Office Assignment

Attends Judicial Mortgage Foreclosure and Tax Sales to receive, process and document deposits; receives and processes payments for balances on executed Sheriff Sales; operates electronic payment processing systems, adding machines and other standard business machines; encodes checks when necessary; verifies payments and ensures transactions are properly recorded; ensures payments to appropriate recipients/banks; processes and issues real estate requests, execution and appearance payouts and contractor payouts; provides payments and settles accounts with appropriate agencies; processes Defendant Asset Recovery Team claims which includes researching and validating requests and issuing balances to defendants; posts entries to various account journals, computes daily balances; reconciles bank balances to original account entries and supporting records; transfers costs from ledger to ensure municipal, sheriff and deeding costs can be paid; creates invoices for remaining balances for settlement.

Provides information as necessary to potential buyers regarding Sherriff Sale and payment processes.

Performs related work as required.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

KNOWLEDGE OF:

• the standard principles and practices governing payment processing

• office practices and procedures

• business arithmetic

• the payment processing system used in keying and verifying tax or real estate payments as related to assignment

• the operation of point-of-sale terminals, electronic validating machines, and other standard business machines

• the methods, standards and practices used in the processing and validation of tax or real estate sale payments by an electronic validating machine as related to assignment

· the use of computers and relevant payment processing software packages

ABILITY TO:

• process payments quickly and accurately

• understand and carry out written or oral instructions

• establish and maintain effective working relationships with associates

MINIMUM ACCEPTABLE TRAINING AND EXPERIENCE (The following statement represents the minimum training and experience standards which will be used to admit or reject applicants for tests. Applications submitted by candidates for this class will be reviewed based on training and experience requirements as approved on 8/23.)

EDUCATION:

Education equivalent to completion of twelfth school grade.

AND

EXPERIENCE:

One year of clerical experience performing payment transactions.

Any equivalent combination of education and experience determined to be acceptable by the Office of Human Resources.

PHYSICAL AND MEDICAL REQUIREMENTS

Ability to physically perform the duties and to work in the environmental conditions required of a position in this class.

Class Established 2/84

Spec. Revision: CSC - 4/96, Ad. Board - 5/96

Spec. Revision: CSC –2/16, Ad. Board – 4/16

Spec. Revision: CSC – 4/19, Ad. Board – 5/19

Latest Spec. Revision: CSC – 7/23, Ad. Board – 8/23