City of Philadelphia

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Division of Housing and Community Development

Get help with utilities

Utility costs are often a challenge for families with a limited budget. These programs and services can help you pay your utility bills.

Services

Water bill customer assistance

How to apply for assistance on your water bill based on income, age, or a special situation that is making it hard to pay your water bill.

Get help paying your utility bills

How to get help if you’re in danger of getting your utilities shut off or going without heat in your home.

Get emergency home heater repairs

Emergency home heater repairs for those who are eligible.

Get advice to reduce utility costs

At a Neighborhood Energy Center, residents can get advice on how they can reduce energy costs.

Find helpful housing programs

Tell us about your home and family and our One Philly Front Door will guide you through housing programs that might help you.

Find housing benefits

Programs

A woman and child smiling at the camera.

Utility Emergency Services Fund (UESF)

Assisting households having difficulty paying their utility bills.
A man workers on a heating unit.

Heater Hotline Program

Providing emergency heater repairs for low-income homeowners.

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