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Board of Pensions and Retirement

Pension appointments during COVID-19

An important message to departmental HR staff

In compliance with the COVID-19 restrictions currently in place, the Board of Pensions will be conducting all retirement interview appointments via US Mail until further notice.

  • HR staff from the City’s various departments should email requests for retirement interviews to stacey.white@phila.gov or michele.ford@phila.gov.
  • Retirement interviews must be requested by an employee’s department. Requests made directly by employees will not receive a response.
  • Board management will assign these requests to pension counselors, who will assemble and mail packets to retiring employees.
  • Each packet will contain the forms that the retiring employee must complete and note any additional documents that must be submitted to the Board.
  • The information in each packet will include a telephone number and email address for the retiring employee to contact for assistance in completing the required forms and to answer any questions they may have.
  • Retiring employees may also choose to scan and email completed forms and documents to the email address shown in their packet.
  • Upon receipt of the completed packet, the Board will process the new retiree’s pension application and schedule their initial pension payment for the earliest possible pension payroll.

New retirement appointment requests will be handled as received based on the employee’s scheduled retirement date.

New pensions cannot be processed unless the separating department has submitted the retiring employee’s report of separation, including their service history record in Oracle OnePhilly.

Finally, please send to Stacey White, at the email address shown above, the names and contact information for your department’s HR staff who will be available during the COVID-19 restriction period. This will provide the Board’s Counseling staff someone to communicate with in the event a question arises in processing an employee’s pension application.


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