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Office of Homeless Services

Providing emergency housing and other services to people who are homeless and to those at risk of homelessness.

Office of Homeless Services

What we do

The Office of Homeless Services works with more than 60 homeless housing and service providers, as well as city, state, and federal governments. Together, we make up Philadelphia’s homeless service system.

This system provides homelessness prevention and diversion aid, as well as emergency and temporary housing, to people who are experiencing homelessness and those at risk of homelessness.

Get help

We’re responding to a high number of requests for homelessness prevention help. We’ve temporarily stopped processing new requests while we reply to existing ones. When we start accepting requests again, we’ll update the Homelessness Prevention InfoLine at (215) 686-7177. In the meantime, you can still get help if you’re facing homelessness.

Are you facing homelessness? Contact the Prevention, Diversion & Intake Unit to see if you qualify for help. There are two ways to get in touch with our intake social workers and case managers:

  1. Call the Homelessness Prevention InfoLine and follow the instructions.
  2. Visit a City-funded intake center.

Connect

Address
1401 John F. Kennedy Blvd.
10th Floor
Philadelphia, PA 19102
Email ohs@phila.gov
Phone: (215) 686-7175 ask a question
(215) 232-1984 help a person on the street
Social

Announcements

Free Meals Available During the Winter Holidays

What’s open and serving free meals on the holidays

Anyone who is in need of a meal during this winter holiday season may receive one at these locations that will be open and serving free meals on each holiday, including Christmas, New Year’s Day, etc.

Find more free meal and food sites at the City’s food tracker and check to see if they’re open.

 

 

Now Open: HOME-ARP Tenant Based Rental Assistance Request for Proposal

Submission Deadline: January 13, 2025

About the RFP

The Office of Homeless Services, in collaboration with the Division of Housing and Community Development, has posted a Request for Proposals (RFP) from nonprofit organizations to administer Tenant Based Rental Assistance (TBRA) and provide Supportive Services for people who are experiencing homelessness, at risk of homelessness, or in other vulnerable situations.

The TBRA funds will provide rental subsidies and related costs for an initial period of 12 months with a possible extension for up to 36 months, subject to funding availability. Supportive Services will offer tailored interventions to the households receiving TBRA assistance.

How to Apply

Visit the the Contracts Hub to read the RFP and submit your proposal by January 13, 2025.

 

Philly Needs You: Be a 2025 PIT Count Volunteer!

The Office of Homeless Services is looking for volunteers to survey and count people in Philadelphia who are experiencing homelessness and living outdoors on a single night during the City’s 2025 Point In Time (PIT) Count on Wednesday, January 22, 2025.

 

Why PIT Count and Your Help Are Important

  • The U.S. Housing and Urban Development (HUD) requires this annual count on a single night in January.
  • The survey answers that your team collects will help the City of Philadelphia and HUD learn:
    • Who is experiencing unsheltered homelessness, how, and why.
    • Where people are staying and for how long.
    • What types of services people want and need.
    • Whether the strategies we are using and our efforts to end homelessness are working.

How You Can Help

  • Sign up as a PIT Count Team Leader, Counter, Youth and Young Adult Guide or Event Logistics volunteer today.
  • Join us at a special PIT Count kick-off event on Jan. 22 before the Count at the Pennsylvania Convention Center with light bites, beverages, inspiring speakers, your team meet-up and more! You’ll also get your own official 2025 PIT Count beanie!

Get Started 

Learn more and sign up today. Hurry training begins soon!

Questions?

Press Inquiries:

Events

Nothing from December 30, 2024 to March 30, 2025.

Programs

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