What we do
The Office of Homeless Services works with more than 60 homeless housing and service providers, as well as city, state, and federal governments. Together, we make up Philadelphia’s homeless service system.
This system provides homelessness prevention and diversion aid, as well as emergency and temporary housing, to people who are experiencing homelessness and those at risk of homelessness.
Get help
If you’re living outdoors
If you are or see someone living outdoors, call the City’s Homeless Street Outreach Hotline at (215) 232-1984. The Outreach team can help you find or get to a City-funded homeless intake center. Anyone who needs shelter can visit the centers.
If you’re facing homelessness
- Call the Homelessness Prevention InfoLine at (215) 686-7177 and follow the instructions.
- Visit a City-funded homeless intake center.
- If you still have questions, email the OHS Prevention, Diversion, and Intake Unit at OHSPrevention@phila.gov.
Connect
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1401 John F. Kennedy Blvd.
10th Floor Philadelphia, PA 19102 |
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ohs |
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(215) 232-1984
help a person on the street
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Announcements
Now open: homeless prevention programs RFP
The Office of Homeless Services (OHS) seeks proposals for Homeless Prevention Programs, including the provision of Financial Assistance and/or Housing Support Services.
OHS is specifically seeking proposals for the following three (3) types of programs:
- Program 1: Provision of financial/rental assistance only.
- Program 2: Provision of case management in support of participants receiving rental assistance from another source.
- Program 3: Provision of both medium/long-term rental assistance and housing support services for participants. Applicants may apply for more than one Program but must submit a separate proposal for each one.
Application deadline
No later than 5 p.m. Philadelphia Time on May 2, 2025.
Learn more about submission requirements and apply
Read RFP 21250409141056 for more information and application instructions.
Questions
Direct all questions about this RFP to Roberta Cancellier, Deputy Director, Long-Term Housing.
RFP open for Single Room Occupancy program
The Office of Homeless Services seeks proposals from not-for-profit organizations (“providers”) to operate a Single Room Occupancy program.
The program will provide housing opportunities for individual adults (“participants”) who are experiencing homelessness. They may be older adults (age 55 and up).
Application deadline
No later than 5 p.m. Philadelphia Time on May 5, 2025.
Pre-proposal informational meeting
A pre-proposal meeting will be held on Thursday, April 10, 2025 at 11 a.m., Philadelphia Time via Zoom.
Learn more
Read RFP 21250327225233 for more information, application instructions, and the link to the pre-proposal meeting.
Questions
Direct all questions about this RFP to Roberta Cancellier, Deputy Director, Long-Term Housing on 4/9/25 by 5 p.m. Philadelphia Time. Answers will be posted on 4/14/25, by 5 p.m. Philadelphia Time.
Emergency shelter funding opportunity now available
The Office of Homeless Services seeks proposals for the operation of emergency shelter, including:
- Emergency shelter serving single men, single women and couples
- Emergency shelter for households with children
- Emergency shelter for single adult female households
- Emergency shelter for single adult male households
Mandatory site visit
A mandatory site visit for applicants interested in proposing to provide emergency shelter and services for households with children will be conducted at 1300 E. Tulpehocken Street, Philadelphia PA 19138 on Wednesday, April 16, 2025 at 10 a.m. Philadelphia Time.
Application deadline
No later than 5 p.m. Philadelphia Time on May 12, 2025.
Learn more about submission requirements and apply
Read RFP 21250321162202 for more information and application instructions.
Questions
Direct all questions about this RFP to Roberta Cancellier, Deputy Director, Long-Term Housing.
One-time, non-renewable funding available for certain housing programs
New! OHS posts request for proposals (RFP)
The Office of Homeless Services has posted a request for proposals to provide one-time, non-renewable funding to programs that were not awarded any renewal funding in the 2024 HUD Continuum of Care (CoC) funding cycle.
This funding is intended to preserve housing stability for individuals and families that are at risk of displacement due to this CoC funding loss, with the understanding that the Applicant will either secure alternative long-term funding or assist households to relocate to a new housing unit.
Application deadline
No later than 5 p.m. Philadelphia Time on April 30, 2025
Learn more about submission requirements and apply
Read RFP opportunity 21250320154259 for more information and instructions about how to apply.
Questions
Direct all questions about RFP 21250320154259 to Roberta Cancellier, Deputy Director, Long-Term Housing.
