What we do
The Office of Homeless Services works with more than 60 homeless housing and service providers, as well as city, state, and federal governments. Together, we make up Philadelphia’s homeless service system.
This system provides homelessness prevention and diversion aid, as well as emergency and temporary housing, to people who are experiencing homelessness and those at risk of homelessness.
Get help
Are you facing homelessness? Contact the Prevention, Diversion & Intake Unit to see if you qualify for help. There are two ways to get in touch with our intake social workers and case managers:
- Call the Homelessness Prevention InfoLine at (215) 686-7177 and follow the instructions. Due to high call volume, it could take more than 72 hours to receive a call back.
- Visit a City-funded intake center.
Connect
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1401 John F. Kennedy Blvd.
10th Floor Philadelphia, PA 19102 |
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(215) 232-1984
help a person on the street
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Announcements
Labor Day holiday intake center early closures
In observance of the Labor Day holiday, the Appletree Family Center, 1430 Cherry St. and Roosevelt Darby Intake Center, 804 N. Broad St., will close at 1 p.m. on Friday, August 30, 2024. They will re-open on Tuesday, September 3, 2024 at 7 a.m.
During the closures, anyone who is experiencing homelessness and is looking for shelter may request placement at these after-hour intake centers:
- People identifying as female (singles only): House of Passage, 111 N. 49th Street.
- People identifying as male (singles only): The Mike Hinson Resource Center, 1701 W. Lehigh Avenue.
- Families (heads of household with children): Red Shield Family Residence, 715 N. Broad Street.
To get help for someone who is living on the street, call the Homeless Street Outreach Team: (215) 232-1984.
