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Office of Homeless Services

Providing emergency housing and other services to people who are homeless and to those at risk of homelessness.

Office of Homeless Services

What we do

The Office of Homeless Services works with more than 60 homeless housing and service providers, as well as city, state, and federal governments. Together, we make up Philadelphia’s homeless service system.

This system provides homelessness prevention and diversion aid, as well as emergency and temporary housing, to people who are experiencing homelessness and those at risk of homelessness.

Get help

If you’re living outdoors

If you are or see someone living outdoors, call the City’s Homeless Street Outreach Hotline at (215) 232-1984. The Outreach team can help you find or get to a City-funded homeless intake center. Anyone who needs shelter can visit the centers.

If you’re facing homelessness

Contact the Prevention, Diversion & Intake Unit to see if you qualify for help. There are two ways to get in touch with our intake social workers and case managers:

  1. Call the Homelessness Prevention InfoLine at (215) 686-7177 and follow the instructions.
  2. Visit a City-funded homeless intake center.

Connect

Address
1401 John F. Kennedy Blvd.
10th Floor
Philadelphia, PA 19102
Email ohs@phila.gov
Phone: (215) 686-7175 ask a question
(215) 232-1984 help a person on the street
Social

Announcements

One-time, non-renewable funding available for certain housing programs

New! OHS posts request for proposals (RFP)

The Office of Homeless Services has posted a request for proposals to provide one-time, non-renewable funding to programs that were not awarded any renewal funding in the 2024 HUD Continuum of Care (CoC) funding cycle.

This funding is intended to preserve housing stability for individuals and families that are at risk of displacement due to this CoC funding loss, with the understanding that the Applicant will either secure alternative long-term funding or assist households to relocate to a new housing unit.

Application deadline

No later than 5 p.m. Philadelphia Time on April 30, 2025

Learn more about submission requirements and apply

Visit eContract Philly and search for RFP opportunity number, 21250320154259

Questions

Direct all questions about RFP 21250320154259 to Roberta Cancellier, Deputy Director, Long-Term Housing

 

Events

  • Apr
    3
    OHS & DBHIDS Present: Mental Health First Aid Training
    10:00 am to 4:00 pm
    Innovation Lab, 16th floor, Philadelphia Municipal Services Building, 1401 John F Kennedy Blvd, Philadelphia, PA 19102, USA

    OHS & DBHIDS Present: Mental Health First Aid Training

    April 3, 2025
    10:00 am to 4:00 pm, 6 hours
    Innovation Lab, 16th floor, Philadelphia Municipal Services Building, 1401 John F Kennedy Blvd, Philadelphia, PA 19102, USA
    map

    Mental Health First Aid Training

    Join the Office of Homeless Services and Department of Behavioral Health and Intellectual disAbility at the Municipal Services Building in the Innovation Lab on the 16th floor to learn how to recognize and respond to a mental health crisis or problem such as anxiety, depression, psychosis, substance use disorder symptoms, and more.

    Requirement:

    Participants must complete two hours of virtual training before attending this free, in-person training on April 3. Those who complete the training will receive a three-year national certificate. 

    Learn more and reserve your spot today!


    Questions? Contact foodaccess@phila.gov

Programs

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